Returns and Refunds

In the event that you are not satisfied with any purchase from the Costa del Golf Network, you may return unused goods, along with all original packaging and any labels within 15 days of receipt for a full refund. Please contact returns@costadelgolfnetwork.com with details of your order and reason for returning the goods.

Return shipping costs can only be refunded where we have sent the wrong goods in error. We cannot accept responsibility until a member of our staff has signed for receipt of the goods.  When we receive the goods back, after inspection, we will process a refund onto the card used to make the original order.

Please Note: We cannot accept returns for second hand or custom fit items unless they were delivered faulty.

 

Faulty Goods

All goods* come with a 3 month guarantee backed by the manufacturer. If an item is delivered faulty or becomes faulty through normal use then the following action needs to be taken:

For purchases under 15 days old, we will exchange the faulty item at our expense. Please e-mail aftersales@costadelgolfnetwork.com with your order number and daytime contact number so we can arrange an exchange delivery.

For purchases over 15 days old but less than 3 months old please contact 0034 678 082 413 to arrange collection, please enclose a covering letter stating the fault, your order number, and your daytime contact number. We will contact the relevant manufacturer who will inspect the item and, at their discretion, repair, replace or return the item to us if they feel there has been no manufacturing fault.

*Excludes second hand*